Pathways Operations Manager Intern - Summer 2027

Description Join Amazon's Pathways Operations internship and tackle real-world operational challenges at one of our dynamic facilities. Over 12 weeks, you'll be embedded within a state-of-the-art Fulfillment Center, Sort Center, Delivery Station, or Amazon Air site, leading impactful projects that drive immediate improvements while developing hands-on problem-solving skills alongside senior leadership. Your days will involve collaborating with operations teams to identify process improvements, analyze workflows, and implement solutions that enhance efficiency. You'll participate in cross-functional meetings, gather data to support your projects, and present findings to leadership. Beyond your core project work, you'll have opportunities to shadow different departments, learn how various teams interconnect, and understand how your contributions fit into Amazon's broader operations network. - This program is open to external candidates only; current Amazon employees are not eligible to apply. The role appears on Amazon's internal portal solely for employee referral purposes. - Candidates should be currently enrolled in an MBA or Master's program, and be able to commit to a 12-week summer 2027 internship. - This role is for Pathways internship positions at Amazon operations facilities across the United States. Successful candidates will work with their recruiter to be matched to a site prior to receiving an offer. - Candidates who apply to multiple Amazon MBA internship roles will only be selected to interview for one. PROGRAM OVERVIEW: Pathways is Amazon's three-year Operations Leadership Development Program, designed to cultivate the next generation of senior operations leadership. Full-time participants gain high visibility with senior executives while tackling challenging assignments across diverse sites, technologies, and geographies — collaborating with cross-functional teams, taking on progressively greater responsibilities, and building a network of peers who become their professional community throughout their career at Amazon. THE INTERNSHIP: As a Pathways intern, you'll spend 12 weeks embedded in one of Amazon's fulfillment, sortation, or delivery centers. You'll split your time between hands-on operations exposure — shadowing managers, leading gemba walks, and participating in business reviews — and owning a strategic project that you'll develop into a white paper and present to senior site leadership. This is your opportunity to experience Amazon's operations firsthand and demonstrate your leadership potential. Successful interns may be considered for a return offer into the full-time Pathways program. Key job responsibilities - Collaborate with senior leadership to develop and implement strategic operational improvements - Lead data-driven projects that optimize supply chain processes and enhance the customer and associate experience - Analyze complex business challenges and develop scalable, innovative solutions - Engage in cross-functional teamwork to drive continuous improvement initiatives - Contribute to operational efficiency and strategic decision-making processes A day in the life Your day will be fast-paced and hands-on, immersed in a live operations environment. You'll engage in site-specific projects, analyze operational challenges, and contribute to continuous improvement initiatives that directly enhance customer experiences. You'll work alongside operations leaders and frontline associates, gaining valuable experience in managing a dynamic workforce. About the team You'll join a site operations team that drives results 24/7 to deliver for our customers. Our site teams include Area Managers, Operations Managers, Safety and HR, and front-line associates, all working together to achieve operational excellence. Your site leadership team will mentor you in Amazon's culture of ownership and innovation, while providing opportunities to lead real process improvements. Working alongside experienced operations leaders, you'll learn how a successful Amazon site operates and how your solutions can make an immediate impact.

Basic Qualifications - Currently enrolled in an MBA or Master's degree program - Expected graduation date between December 2027 and July 2028 - Ability to commit to a 12-week summer 2027 internship - Minimum age of 18 years old

Preferred Qualifications - 3+ years of professional work (non-internship) experience - 3+ years of relevant professional or military experience - Experience successfully leading and developing a team of direct and indirect reports - 3+ years of military experience - Bachelor's degree in engineering or a related technical field - Currently enrolled in an MBA or Master's degree program with a focus in supply chain management, operations, engineering, analytics or related field Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. The starting pay for this position is listed below. In addition, Amazon offers basic life & AD&D insurance, paid time off, and other resources to improve health and well-being. We thank all applicants for their interest, however only those interviewed will be advised as to hiring status. Toronto, ON, CAN - 112,030.00 CAD Annually