AI Automation Intern, Communications

You've ordered dinner through Just Eat Takeaway. You've bought and sold on OLX. You've paid with PayU. Chances are, you've already used a Prosus company today.

We are Prosus, a global technology company powering some of the world's leading lifestyle ecommerce businesses. Every day, billions of people across India, Latin America, Europe and beyond use our products and services to buy, sell, pay, connect and discover.

Our AI-driven ecosystem spans 100+ companies across ecommerce, food delivery, fintech and experiences, serving billions of consumers worldwide. AI powers how we operate and innovate, with more than 60,000 active AI agents helping our teams build, scale and move faster. Through our investment team, we also back the founders and technologies shaping the future: From robotics and autonomous systems to synthetic biology and frontier AI.

Guided by our five values Innovation, Results, People, Impact, and Entrepreneurship, culture is our competitive advantage. We thrive with experimentation; we build, we test, we learn, we iterate.

Join us in shaping the future of technology at global scale.

ABOUT THE ROLE

Group Communications supports senior leadership and works across a wide network of portfolio companies, partners and AI initiatives. We want to get much better at using AI tools and data to track what is said about us, manage our relationships, and measure the value of our work.

You will join the team as a hands-on AI intern. You will set up tools, build simple workflows and give the team the insight it needs to make decisions faster. It is a practical role with real ownership and direct exposure to senior leaders.

Help the Group Communications team use AI and data to work smarter: set up media monitoring, build a shared stakeholder CRM and track the metrics that show our impact.

PRIORITY USE CASES

1. MEDIA MONITORING PLATFORM

- Help assess, set up and configure a media monitoring platform, using AI for tagging, sentiment and summaries.

- Define the search terms, sources and alerts for the Group, key executives and priority topics.

- Produce regular media summaries and flag emerging issues or opportunities to the team.

- Test AI tools that make monitoring faster and more accurate, and recommend improvements.

2. STAKEHOLDER CRM: VENTURES, ILLUMINATE, AI HOUSE INDIA, AI HOUSE AMSTERDAM

- Design and build a simple, shared CRM for contacts, partners, media and events across the four areas.

- Consolidate existing contact lists, clean the data, and set clear rules for how the team keeps it current.

- Use AI to enrich records, log interactions and surface follow-ups.

- Train team members to use it and make sure it meets data privacy (GDPR) requirements.

3. METRICS AND DATA TRACKING

- Agree a core set of communications KPIs with the team, for example reach, share of voice, sentiment, engagement and event outcomes.

- Build a dashboard that pulls data from monitoring, social and CRM sources.

- Produce monthly and quarterly reporting with clear insights for leadership.

- Automate data collection and reporting where possible to save the team time.

WHAT SUCCESS LOOKS LIKE

- First 3 months: media monitoring is live with regular summaries, and the CRM structure is agreed and populated.

- By the end of the internship: the team uses the CRM day to day, a KPI dashboard is in place, and there is clear handover documentation so the tools keep running.

WHAT YOU BRING

- A current student or recent graduate in communications, data, business, computer science or a related field.

- Hands-on experience with AI tools such as ChatGPT, Claude or Copilot and curiosity about how to apply them.

- Strong Excel or Google Sheets skills and comfort working with data.

- A structured way of working, with the ability to turn messy information into clear systems.

- Clear written English and the confidence to work with senior stakeholders.

NICE TO HAVE

- Experience with a CRM (for example HubSpot, Salesforce or Airtable) or a media monitoring tool (for example Meltwater or Cision).

- Dashboarding skills in Power BI, Looker Studio or Tableau.

- Basic automation or scripting, for example Zapier, Power Automate or Python.

Why Prosus?

At Prosus, your colleagues include 60,000 AI agents… and your job is to figure out what that actually means. We're one of the largest operators of agentic AI on the planet, inside a $100B+ portfolio across 100+ companies and two billion people. The humans here own what AI can't do alone: judgment, creativity, and the call on what gets built next.

Own the impact. Work the ecosystem. Earn your growth. Build with backing.

Curious about our perks and benefits? Take a look at this page https://prosusbenefits.com/.

Our Diversity & Inclusion Commitment

We respect the dignity and human rights of individuals and communities wherever we operate in the world. Building an inclusive workplace where everyone feels welcome and can thrive is critical for us. We provide access to education, which helps everyone understand the important role they play and the positive impact they can have.

Want to know more about life at Prosus? Explore our culture and values https://www.prosus.com/the-prosus-way.