Consumer Support Specialist Intern

Keeper Security is hiring a Consumer Support Specialist Intern, remote. Posted October 9, 2026. Checked against the employer's posting on November 13, 2026.

Description Keeper is hiring a detail-oriented Creative Localization Specialist to manage the localization of global creative assets across multiple languages and design platforms.

This is a 100% remote position from select locations, with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL metro area.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 23 languages and is sold in over 150 countries.

Join one of the fastest-growing cybersecurity companies and help deliver high-quality creative experiences to a global audience. About Keeper Keeper Security is one of the fastest-growing cybersecurity software companies that protects thousands of organizations and millions of people in over 150 countries.

Keeper is a pioneer of zero-knowledge and zero-trust security built for any IT environment. Its core offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects all users, devices and infrastructure from cyber attacks.

Recognized for its innovation in the Gartner Magic Quadrant for Privileged Access Management (PAM), Keeper secures passwords and passkeys, infrastructure secrets, remote connections and endpoints with role-based enforcement policies, least privilege and just-in-time access.

Learn why Keeper is trusted by leading organizations to defend against modern adversaries at KeeperSecurity.com. About the Role As a Creative Localization Specialist, you will adapt existing creative assets into multiple languages and formats while ensuring accuracy, consistency, and adherence to Keeper’s brand and design standards.

Reporting to the Director of Localization, you will work closely with the design team and Head of Product Design to manage localization workflows, resolve design challenges, and deliver polished assets across print, digital, and motion formats.

Responsibilities • Localize creative assets in Adobe Creative Suite (primarily, but not limited to InDesign and AfterEffects), Figma, and motion graphics files for 16+ target languages • Manage design localization workflows by submitting translation requests through Smartling and applying completed translations to Figma and other design files • Adapt layouts, spacing, formatting, and visual elements to accommodate language-specific text expansion and contraction • Maintain consistency in terminology, brand guidelines, formatting, and design standards across localized assets • Conduct quality assurance reviews to confirm accuracy, formatting, visual integrity, and overall design quality • Support the localization of digital, print, presentation, video, and other creative materials • Manage localization workflows, timelines, file handoffs, and deliverables across multiple languages and file types • Collaborate with the Director of Localization, translation team, designers, and other stakeholders to identify and resolve localization challenges • Maintain organized asset libraries, file naming conventions, version control, and final deliverables • Track project status and communicate updates, risks, and outstanding needs to relevant stakeholders • Support continuous improvements to localization processes, templates, and production workflows • Participate in special projects for the Localization, Design, and Product Design teams Requirements • 2+ years of experience in creative production, localization, graphic design, or a related field • Proficiency in Adobe InDesign and Figma • Basic understanding of motion graphics tools, such as Adobe After Effects, Adobe Premiere, or similar platforms • Experience working with localization workflows and multilingual design best practices • Ability to work accurately with translated content across multiple languages • Strong understanding of layout, typography, spacing, formatting, and visual design principles • Excellent attention to detail and commitment to quality • Strong organizational and project management skills • Ability to manage multiple projects, deadlines, and file types simultaneously • Strong communication and collaboration skills • Ability to work effectively in a fast-paced, deadline-driven environment • Ability to work effectively autonomously and as part of a cross-functional team • Bachelor’s degree in Graphic Design, Localization, Marketing, Communications, or a related field preferred Preferred Qualifications • Experience with localization management platforms or computer-assisted translation tools • Familiarity with right-to-left language considerations • Knowledge of design-to-code handoff processes • Experience working in a SaaS, technology, cybersecurity, or global organization • Experience supporting video, motion graphics, or multimedia localization Benefits • Medical, Dental & Vision (Inclusive of domestic partnerships) • Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life • Voluntary Short/Long Term Disability Insurance • 401k (Roth/Traditional) • A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc) • Above market annual bonuses Keeper Security, Inc.

is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Classification: Non-exempt Keeper Candidate Privacy Notice This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc.

(US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan). 1. Data We Collect Information You provide: • Contact details, CV/resume, cover letter • Employment history, qualifications, work eligibility • Application responses and uploaded documents Information We generate: • Interview notes, assessments, communications • Scheduling information Information From Others: • Recruiter/referral information who submit your profile • References (with your consent, before final offer) • Public professional profiles • Background verification (post offer) Voluntary Diversity and Equal Opportunity Information • We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US).

Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements 2. How We Use Your Data • Assess your application and suitability • Manage interviews and recruitment workflow • Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified) • Comply with employment law obligations 3.

Legal Basis • Legitimate Interests (recruitment management, security and integrity of the hiring process) • Contracting steps (for progressed candidates) • Legal and regulatory compliance obligations; explicit consent where required 4.

Who We Share Information With Internal: • HR, hiring managers, interviewers*, IT support for system administration *Note - diversity and equal opportunity data is not shared with hiring managers.

Third Parties: Service providers who assist with: • Applicant tracking, recruitment systems and assessment providers • Background verification vendors (post offer) • Recruitment agencies (where applicable) • Tools to support communication, collaboration and to securely store your data Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place.

5. International Transfers Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws.

6. Security We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards.

7. Retention We keep your data for 24 months from your last application activity, then delete or anonymize it. Exceptions: • You opt into our talent database for further retention by providing consent (extended retention) • You're hired (transfers to employee records) 8.

Your Rights You have the following rights and can contact us at the email below to exercise them: • Access, correct, or delete your data, subject to applicable law and retention requirements • Object to or restrict processing • Withdraw consent (where applicable) • Request data portability • Lodge a complaint with your data protection authority If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law.

When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights.

9. Automated Decisions Keeper does not make hiring decisions using solely automated processing. 10. Contact - Candidates can send privacy questions to: privacy@keepersecurity.