Legal Counsel Intern - Regulatory and Complaints handling - (6 months) Milan, Italy

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Legal Counsel Intern - Regulatory and Complaints handling - (6 months)

Milan, Italy

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At Scalapay, we’re shaping a culture with high standards, independent and critical thought, innovation, ownership, and continuous learning. We operate in a fast-moving, tech-driven environment, and we’re looking for people who thrive in change, think boldly, and take initiative.

If you’re ready to put your potential to the test in a hiring process designed to spotlight exceptional talent, this is your chance to stand out and grow with one of Europe’s most ambitious fintech teams.

#MakeItHappen #PlayAsATeam #StayCurious #FocusOnCustomer.

The mission

We are looking for a 6 months Legal Counsel Intern.

Inside the Legal Department, your role will be providing support to the Team regarding the legal aspects of the business, the internal processes of the Company and the Group, with a focus on regulatory matters and complaint handling. This role is based in Milan where we will expect to see you at the office three days per week, as per our smartworking policy.

You will

• Assist the Complaint Handling Function in reviewing and preparing responses to customer complaints, both through internal procedures and in proceedings before the Italian Banking and Financial Ombudsman (ABF), under the supervision of the Complaints Officer.
• Support the Legal Team with the day-to-day legal affairs of the Company and the Group, with a particular focus on payment services, consumer credit, consumer protection, contract law and other relevant legislation. The support will include:
• Drafting and reviewing commercial agreements;
• Drafting internal legal memoranda and analysis;
• Legal research on case law and scholar’s papers;
• Collaborate with cross-functional teams by collecting information, supporting legal reviews and helping implement internal legal guidelines and best practices.

You must

• Have an Italian Law Degree (or equivalent)
• Be fluent both in Italian and English (C1-C2)
• You have high attention to detail and strong organizational skills

You'll be great for the role IF

• You speak any additional language such as French or Spanish
• You are proficient with the Microsoft Office Suite (Word, Excel, PowerPoint) and/or the Google Suite (Google Docs, Google Sheets, Google Slides)

Our compensation package

• All our internships are compensated 800€/month + buonipasto

Our selection process

• Initial Chat: A brief conversation with our Talent Acquisition Team.
• Interview with the Manager: A deep dive into your motivation and learning goals for the role.
• Case Study: A skills-based test with a debriefing session involving key stakeholders, conducted in our Milan office or online.
• Final Chat with Simone (CEO): An opportunity to discuss Scalapay’s values and assess cultural alignment.

Want to learn more? Don't hesitate to explore our Careers website, our LinkedIn and Glassdoor pages.

Pro tip: send your CV in English 😉

Super Pro tip: we know that application processes can be scary and frustrating but… we look for talent, not people that tick all our boxes.

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