Customer Technical Service Engineering Intern (Summer 2027)

Date Posted: 2026-10-01 Country: United States of America Location: US-CT-EAST HARTFORD-OBG ~ 400 Main St ~ BLDG OBG Position Role Type: Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: Must be authorized to work in the U.S. without the company’s immigration sponsorship now or in the future. The company will not offer immigration sponsorship for this position. The company will not seek an export authorization for this role. Security Clearance Type: None/Not Required Security Clearance Status: Not Required Are you ready to explore the world of aerospace and defense? Do you want to learn from and collaborate with some of the greatest minds in the industry? At RTX, our internships, co-ops and full-time careers provide an exceptional foundation to work on complex problems, advance your skills and create a safer, more connected world. Discover opportunities to make a difference at RTX. What You Will Do This position is in the Commercial Engines Engineering, PW1500G/PW1900G (24K) Customer Technical Service team, for an Engineering Intern focused on Mechanical Systems and Nacelle hardware. Our focus is to manage and resolve technical issues for Mechanical Systems and Nacelle hardware to ensure engine safety and to maintain competitive advantage relative to operational parameters such as Delays and Cancellations (D&C’s), In-Flight-Shut-Down (IFSD) rate, reduction of maintenance burden, etc. This assignment offers interesting and exciting insight to the engineering support of our airline customers, engine shops, and airframers. Job requires flexibility and adaptability to rapidly changing requirements and priorities, and ability to multitask across several engine disciplines, hardware, and/or across several GTF engine models and customers. This role is ideal for individuals who thrive in a fast-paced, customer-facing environment and enjoy solving complex technical challenges. As a 24K Customer Technical Service Engineering Intern at Pratt & Whitney, you will...... Develop Technical Data: Initiate and oversee the creation of Engine Maintenance documents, Special Instructions, Service Bulletins and other documents to support airline and shop customers. Collaborate Globally: Interface with commercial airline operators, MRO shops, worldwide P&W Field Service Representatives, suppliers, and airframe companies (Airbus/A220, Embraer/E190) with a focus on mainline bearings, transmission system, oil system, and nacelle hardware. Support Critical Operations: Receive and respond to customer technical questions to keep fleets flying and maintain MRO shop throughput. Interface with Industry Experts: Coordinate and collaborate with the Program Office, Customer Fleet Directors (CFDs), Component Integrated Product Teams (CIPTs), regulatory authorities, maintenance data authors, field service representatives, Customer Service Managers, suppliers, and program partners to assess, plan and implement technical and logistic fleet management solutions. What You Will Learn Engineering Interns at Pratt & Whitney work on challenging, meaningful, and impactful projects across our business. Our intern program seeks to help you develop an understanding of the aerospace industry and learn about our company and its operations. Qualifications You Must Have Must be pursuing a Bachelor’s or Advanced degree in Mechanical Engineering, Aerospace Engineering or Science, Technology, Engineering, or Mathematics (STEM) field and actively enrolled through the completion of the internship session Experience with Microsoft Office Suite (Excel, Word, PowerPoint, and/or Outlook) Minimum 3.0 Cumulative GPA Experience may be obtained through on-the-job experience, research, coursework, or projects. Qualifications We Prefer Pursuing a degree in Mechanical Engineering or Aerospace Engineering Experience working both independently and in a team environment. Prior RTX internship, co-op, or work experience. What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Trust, Respect, Accountability, Collaboration, and Innovation. Relocation Eligibility Learn More & Apply Now! Please ensure the role type defined below is appropriate for your needs before applying to this role. This position is classified as: Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 37,000 USD - 82,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms RTX is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace, Pratt & Whitney, and Raytheon. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, Virginia.