Key Accounts Internship

This isn't a typical sales role. You will work on initiatives that genuinely transform how finance works in India, a type of work few roles offer. Build and nurture relationships with VIP customers actively trading options on CoinDCX.

Engage users through calls and personalised communications, sharing updates on new listings, product launches, market developments, and trading features to drive engagement, retention, and satisfaction.

Selected intern's day-to-day responsibilities include: 1. Drive VIP Trader Engagement: Build and own relationships with high-value options traders through personalised engagement, delivering timely updates on options products, listings, and market opportunities.

2. Drive Product Penetration: Identify trader needs and lead cross-sell and adoption of relevant CoinDCX options and derivatives products. 3. Own Trading Growth & Retention: Monitor trading activity and volumes, design targeted interventions to reactivate traders and deliver sustained trading engagement.

4. Deliver Market & Product Insights: Build trader trust by sharing actionable insights on options strategies, volatility, market trends, margin, and product developments.

5. Drive Trader VoC: Own the feedback loop with active traders and collaborate with product, research, and operations to design and deliver a superior options trading experience.

You'll excel in this role if you: 1. Think like a trader: Stay curious about markets, options, volatility, and trading behaviour. 2. Learn fast, execute faster: Absorb new concepts quickly and turn learning into action.

3. Think analytically: Use data to identify patterns, opportunities and trader behaviour. 4. Own the outcome: Take end-to-end ownership of tasks and follow through with minimal hand-holding.

5. Have a bias for action: Move quickly, experiment, and iterate based on results. 6. Communicate with clarity: Present insights and ideas in a simple, structured and actionable way.

7. Stay customer-obsessed: Understand the needs of options traders and continuously look for ways to improve their experience. You'll know you're winning when: 1.

Improved user retention: Contributed to initiatives that improve retention and reactivation of active options traders. 2. Increased trading volumes: Delivered measurable growth in options trading activity and user volumes within the assigned cohort.

3. Improved trader engagement: Built and executed targeted initiatives to increase engagement among high-value options traders. 4. Delivered actionable insights: Generated data-backed insights on trader behaviour, churn, and product adoption to support growth initiatives.

Why this role matters & what's in it for you: 1. Build from the ground up: Be part of the first major experiment focused on VIP options as a product. 2.

Own & lead: Get meaningful ownership to shape initiatives, experiment with new ideas, and drive outcomes. 3. High-impact exposure: Work closely with options traders, product, research, and business teams to understand and build for a fast-evolving market.

4. Make your mark: Your work can directly influence how the VIP team builds and scales its options business. Hiring Process: Here's what your journey with us looks like: 1.

Application Review - We assess for skills, alignment, and intent 2. Recruiter Connect - A short conversation to understand you better 3. Functional Round(s) - Deep dive into your approach, craft, and problem-solving Assignment/Simulation Round: 1.

A take-home task or live problem-solving exercise to understand how you think and execute in real scenarios 2. Culture & Values Discussion - A conversation to understand our ways of working and how you thrive best Where we work: 1.

We believe the best ideas emerge when people build together. Collaboration, speed and trust come alive when teams share the same space. 2. With this belief, we operate as a work-from-office organisation.

This role is based out of our Mumbai office, where energy, alignment and innovation move in real time. Ready to build what's next? If you're looking for a role that gives you direct access to high-stakes decisions, deep impact, and a chance to build the future of finance, this is it.

Join CoinDCX and help us make crypto accessible to every Indian, together. Who can apply: Only those candidates can apply who: • are available for full time (in-office) internship • can start the internship between 9th Sep'26 and 14th Oct'26 • are available for duration of 3 months • are from Mumbai only • have relevant skills and interests Stipend: INR₹ 15,000 - 20,000 /month Deadline: 2026-10-10 23:59:59 Other perks: Certificate, Flexible work hours, Informal dress code, 5 days a week, Free snacks & beverages Skills required: Problem Solving and Client Relationship About Company: CoinDCX is India's largest and safest cryptocurrency exchange.

Built with user experience and security in mind, CoinDCX provides instant fiat to crypto conversions with zero fees, so that users can have access to a diverse suite of financial products and services that are backed by industry-leading security processes and insurance protection.

CoinDCX aims to be the global gateway to cryptocurrencies. Its proprietary liquidity aggregation model provides its users with access to liquidity from leading global crypto exchanges.

Recognized and awarded for its contribution to the Indian emerging tech space, CoinDCX is backed by investors such as Polychain Capital, Bain Capital Ventures, and HDR Group, operator of BitMEX.