Online Order Operations Executive Intern

Selected intern's day-to-day responsibilities include: 1. Managing online orders from order receipt through payment verification, activation, and handover for dispatch 2.

Monitoring and updating orders across multiple online panels 3. Coordinating with customers whenever verification, OTP, or additional information is required 4.

Tracking pending orders and following up to ensure timely processing 5. Identifying and resolving activation-related exceptions and order issues 6. Coordinating with CRM and dispatch teams for smooth order fulfilment 7.

Maintaining accurate order records and updating trackers using Excel or Google Sheets 8. Supporting customers and internal teams with order-related queries and updates 9.

Ensuring timely handover of completed orders to the dispatch team Who can apply: Only those candidates can apply who: • are available for full time (in-office) internship • can start the internship between 22nd Sep'26 and 27th Oct'26 • are available for duration of 6 months • are from Delhi only • have relevant skills and interests • * Women wanting to start/restart their career can also apply.

Stipend: INR₹ 12,000 - 14,000 /month Deadline: 2026-10-22 23:59:59 Other perks: Certificate, Letter of recommendation Skills required: MS-Excel, English Proficiency (Spoken), Hindi Proficiency (Spoken), Effective Communication and Google Sheets Other Requirements: • Required Skills: • 1.

Good communication skills in Hindi and English • 2. Comfortable communicating with customers over calls and other channels • 3. Basic knowledge of Excel and Google Sheets • 4.

Ability to work with web-based panels and CRM systems • 5. Strong follow-up and coordination skills • 6. Good attention to detail • 7. Ability to manage multiple orders simultaneously • 8.

Strong problem-solving approach • 9. Ability to work within defined TATs and SLAs About Company: Highway Delite is the first and only free travel app tailored for Indian highway travelers, aiming to make highway travel and road trips both enjoyable and safe.

We are supported by the Government of Karnataka as a tourism startup and incubated at NSRCEL, IIM Bangalore. Our app equips highway travelers with essential information for their journeys, covering verified routes spanning over 10,000 kilometers, with ongoing expansions.