Operations & Customer Success Internship

Selected intern's day-to-day responsibilities include: 1. Support day-to-day business and operational activities. 2. Interact with customers and understand their requirements and concerns.

3. Visit residential societies and conduct on-ground activities as part of customer engagement and operations. 4. Travel within Bangalore to visit societies and support field-level operational activities 5.

Assist customers with queries and ensure timely resolution of issues. 6. Coordinate with internal teams to address customer requests. 7. Follow up on customer-related tasks and ensure closure.

8. Maintain records of customer interactions and operational activities. 9. Identify recurring customer issues and share insights with the relevant teams.

10. Support customer onboarding and engagement activities. 11. Assist in improving operational processes and customer experience. 12. Take ownership of assigned tasks and ensure timely completion.

Who can apply: Only those candidates can apply who: • are available for full time (in-office) internship • can start the internship between 22nd Sep'26 and 27th Oct'26 • are available for duration of 6 months • are from Bangalore only • have relevant skills and interests Stipend: INR₹ 10,000 /month Deadline: 2026-10-22 23:59:59 Skills required: Operations, Problem Solving, Client Relationship and Effective Communication Other Requirements: • 1.

BBA, MBA, or a related graduate qualification. • 2. Must be willing to work from the office in Bangalore. • 3. Proficiency in Kannada, Hindi, and English is mandatory.

• 4. Good verbal and written communication skills. • 5. Strong interpersonal and customer-handling skills. • 6. Good coordination, follow-up, and problem-solving abilities.

• 7. Ability to take ownership and work independently when required. • 8. A vehicle is required for this role as the position involves travel within Bangalore.

9. Candidates may use their own vehicle or rent one. About Company: FANGO is a high-growth startup based in Bengaluru on a mission to simplify modern home management.

We are building an intuitive, technology-driven platform designed to automate household tasks and improve domestic efficiency. As a lean and agile team, we value innovation and a 'builder' mindset, offering our team members the unique opportunity to see their work directly impact the lives of users in real-time.