Customer Success Manager (CSM) - Internship

This isn't a typical Customer Success internship. You'll work across customers, product, and technology and become an expert in how a B2B SaaS product actually works inside a business.

Selected intern's day-to-day responsibilities include: 1. Become a product expert understand the CRM, workflows, features, and integrations deeply. 2.

Onboard customers help them set up the system and adapt it to their sales processes. 3. Work directly with customers understand their challenges, answer questions, and help them get value from the product.

4. Drive product adoption identify where customers are getting stuck and help them use the system effectively. 5. Solve customer problems troubleshoot workflow and product-related issues and coordinate with the right teams when needed.

6. Capture customer feedback identify patterns and share actionable insights with the Product team. 7. Collaborate across teams work with Product, Sales, and Tech to improve the customer experience.

Who can apply: Only those candidates can apply who: • are available for full time (in-office) internship • can start the internship between 24th Aug'26 and 28th Sep'26 • are available for duration of 4 months • are from Bangalore only • have relevant skills and interests * Freshers looking for jobs may also apply Stipend: INR₹ 8,000 - 20,000 /month Deadline: 2026-09-23 23:59:59 Other perks: Certificate, Letter of recommendation, Informal dress code, 5 days a week, Job offer Skills required: Computer skills, Client Relationship Management (CRM), Technical Support, Client Relationship, Interpersonal skills and Effective Communication Other Requirements: • Requirements: • 1.

Strong communication and interpersonal skills • 2. Quick learner with an interest in technology and SaaS • 3. Comfortable speaking with customers • 4.

Strong problem-solving and ownership mindset • 5. Ability to understand and explain software clearly • 6. Before Customer Success or CRM experience is not required.

About Company: Erino is a cutting-edge AI-powered CRM, redefining the way businesses grow and build relationships with their customers. We are not just another CRM; we are a future-ready platform equipped with advanced automation, intelligent analytics, and a seamless omnichannel experience that helps small businesses thrive.

Additional information: • Job offer: On successful conversion to a permanent employee, the candidate can expect a salary of ₹ 350000 to 550000/year • What you'll gain: 1.

Hands-on experience with a B2B SaaS product 2. Deep expertise in CRM and sales operations 3. Direct experience working with real customers 4. Exposure to Product, Sales, and Customer Success 5.