Operations Internship

About the internship

Selected intern's day-to-day responsibilities include:

1. Be available and responsive to client queries raised over WhatsApp, Fresh chat, and other backend support/ticketing channels.
2. Review, understand, and debug incoming client queries to identify the root cause before responding or escalating.
3. Act as the first point of contact for client communication acknowledging, addressing, and following up on queries and issues.
4. Filter and funnel queries based on urgency, type, and complexity, arriving at a clear conclusion before looping in a senior team member or manager.
5. Maintain complete transparency and accountability in client communication owning tickets end-to-end until resolution.
6. Build and maintain strong working relationships with clients through professional, empathetic, and solution-oriented communication.
7. Coordinate with internal teams to ensure timely closure of tickets and escalations.
8. Maintain accurate records of queries, resolutions, and recurring issues for reporting and process improvement.

Who can apply

Only those candidates can apply who

• are available for the work from home job/internship
• can start the work from home job/internship between 21st Sep'26 and 26th Oct'26
• are available for duration of 3 months
• have relevant skills and interests

Stipend

INR₹ 10,000 - 15,000 /month

Deadline

2026-10-22 23:59:59

Other perks

Certificate, Letter of recommendation, Flexible work hours

Skills required

MS-Office, Team Management, MS-Word, MS-Excel, English Proficiency (Spoken), English Proficiency (Written), Interpersonal skills, Effective Communication and Crisis Management

Other requirements

• 1. Preferred if any previous operations internship/job experience.

About company

We, at LimeTray, have decided to help restaurants by designing and implementing products that help bridge the disconnect between restaurants & the consumer. In a world that demands convenience, we help restaurants get online and provide them with tools to engage with customers, increase their reach, and improve their operational efficiency.