Customer Service/Customer Support - Internship

Selected intern's day-to-day responsibilities include: 1. Communicating with customers to understand and address their insurance-related requirements 2.

Assisting customers with policy servicing, renewals, endorsements, and claims-related coordination 3. Following up with customers and internal teams to ensure timely resolution of requests 4.

Maintaining accurate customer records, interactions, and updates in the CRM or ticketing system 5. Coordinating with internal teams and relevant stakeholders to resolve customer requests 6.

Keeping customers informed about the progress of their requests 7. Identifying customer concerns and escalating issues appropriately when required 8. Supporting day-to-day customer relationship and insurance operations activities 9.

Maintaining proper documentation and ensuring timely closure of assigned tasks 10. Gathering customer feedback and sharing recurring issues and insights with the team 11.

Supporting initiatives to improve customer experience and servicing processes Who can apply: Only those candidates can apply who: • are available for full time (in-office) internship • can start the internship between 26th Sep'26 and 31st Oct'26 • are available for duration of 3 months • have relevant skills and interests Stipend: INR₹ 10,000 - 10,001 /month Deadline: 2026-10-26 23:59:59 Other perks: Certificate, Letter of recommendation, Flexible work hours, Informal dress code, 5 days a week, Free snacks & beverages Skills required: Attention to Detail, Client Interaction, MS-Excel, Client Relationship Management (CRM), Client Relationship, English Proficiency (Spoken), English Proficiency (Written) and Customer Support Other Requirements: • 1.

Good communication skills in English and Hindi • 2. Confident and customer-friendly personality • 3. Strong follow-up and coordination skills • 4. Problem-solving mindset • 5.

Basic knowledge of computers and CRM systems • 6. Willingness to learn about insurance and customer servicing • 7. Immediate joiners preferred About Company: We are India's most promising InsurTech platform, revolutionizing the way insurance is experienced post-sale.

Our mission is to solve real-world post-sales challenges faced by millions of insurance customers in India. From claim tracking to policy management, we're making insurance simpler, smarter, and more transparent.