Customer Success - Internship

Selected intern's day-to-day responsibilities include: 1. Assist with onboarding new customers and ensuring a smooth start to their journey. 2. Understand customer requirements and coordinate timely resolution of their queries.

3. Collaborate with Sales, Product, and Support teams to address customer needs effectively. 4. Monitor customer engagement, collect feedback, and identify areas for improvement.

5. Maintain customer records and assist in preparing reports, documentation, and account updates. Who can apply: Only those candidates can apply who: • are available for full time (in-office) internship • can start the internship between 8th Sep'26 and 13th Oct'26 • are available for duration of 6 months • are from Mumbai only • have relevant skills and interests Stipend: INR₹ 5,000 - 10,000 /month Deadline: 2026-10-08 23:59:59 Other perks: Certificate Skills required: Problem Solving, Client Relationship Management (CRM), Interpersonal skills, Effective Communication and Conflict Management Other Requirements: • 1.

Students currently pursuing BTech, BCA or related fields are preferred. • 2.Strong communication and problem-solving skills. • 3.Good organizational and multitasking abilities.

• 4.A customer-first attitude with eagerness to learn. About Company: Apport Software Solutions Private Limited is a dynamic and innovative SaaS-based product company offering conversational commerce and empowering global brands with scalable personal commerce and relationship-led sales on WhatsApp.

QuickSell is a sales acceleration commerce suite started in 2017 with the vision to empower businesses to translate conversations into conversions on customer-first channels like WhatsApp through assisted personal commerce.

DoubleClick is a mobile-first conversational CRM built on top of WhatsApp Business API to unlock WhatsApp's marketing and sales capabilities. It offers top-notch features, including a central team inbox, bulk broadcasting, analytics, a bot studio, commerce and cataloging, chatbots, and role-based access.