Customer Success Intern

About the internship

We are seeking a proactive and enthusiastic Customer Success Intern to support our Chennai customer base. The intern will be based in Bangalore and will engage with customers over the phone and email to schedule meetings with our local team in Chennai, while also assisting in payment reminders and overdue follow ups. This role is ideal for someone looking to gain hands on experience in customer engagement, relationship management, and sales support.

Selected intern's day-to-day responsibilities include:

1. Make outbound calls to customers in Chennai to schedule meetings with the local team.
2. Remind customers about upcoming payments and follow up on overdue accounts.
3. Assist in maintaining customer records.
4. Support the Customer Success team in tracking client interactions and follow ups.
5. Coordinate with the Chennai team to ensure smooth handovers and meeting preparedness.
6. Gather customer feedback and share insights with the Customer Success Manager.
7. Contribute to pre meeting analysis and reporting.

Who can apply

Only those candidates can apply who

• are available for full time (in-office) internship
• can start the internship between 29th Sep'26 and 3rd Nov'26
• are available for duration of 6 months
• are from Bangalore only
• have relevant skills and interests
• * Women wanting to start/restart their career can also apply.
• Freshers looking for jobs may also apply

Stipend

INR₹ 10,000 - 20,000 /month

Deadline

2026-10-29 23:59:59

Other perks

Certificate, Letter of recommendation, Informal dress code, 5 days a week, Job offer

Skills required

MS-Office, Client Relationship Management (CRM), Tamil Proficiency (Spoken), Change Management, Adaptability, Effective Communication and Self-learning

Other requirements

• 1. Currently pursuing or recently completed a Bachelor’s degree (Business, Marketing, Finance, or related field preferred).
• 2. Strong communication skills in English and regional languages (Tamil preferred).
• 3. Basic knowledge of MS Office.
• 4. Comfort with discussing payment reminders politely and professionally.
• 5. Ability to work independently with attention to detail.
• 6. Enthusiastic, adaptable, and eager to learn.

About company

Catcalyca is an Indian travel-tech company. Our product, TCat, helps our customers reduce your time and effort to manage business travel. The platform enables automation, including flight tickets, hotel bookings, visa assistance, etc. We offer up to a 20% discount on the total travel spend of your company. Catalyca provides differentiated travel services with access to the marketplace.

Additional information

• Job offer

On successful conversion to a permanent employee, the candidate can expect a salary of ₹ 300000 to 600000/year

• what we offer

1. Exposure to customer success, sales operations, and payment management in a fast‑growing company.
2. Mentorship from senior leaders in sales and customer success.
3. Opportunity to develop communication, negotiation, and client engagement skills.
4. Certificate of completion and potential for full‑time opportunities based on performance.