Customer Journey & Community Internship

As a customer journey & community intern at Nae Skincare Private Limited, you will play a crucial role in enhancing our customers' experience and fostering a strong sense of community around our brand.

Your knowledge of customer support, client relationship, community management, and effective communication will be essential in this role. Selected intern's day-to-day responsibilities include: 1.

Providing top-notch customer support through various channels such as email, phone, and social media. 2. Building and maintaining strong relationships with clients to ensure their satisfaction and loyalty.

3. Managing our online community by engaging with customers, responding to inquiries, and moderating discussions. 4. Creating engaging content for our social media platforms to keep our community informed and excited about our products.

5. Assisting in planning and executing marketing campaigns to attract new customers and retain existing ones. 6. Analyzing customer feedback and data to identify trends and areas for improvement in our customer journey.

7. Collaborating with cross-functional teams to ensure a seamless customer experience across all touchpoints. If you are passionate about skincare, customer service, and community building, and want to gain hands-on experience in a fast-growing company, this internship is perfect for you.

Join us in our mission to provide natural and effective skincare solutions to our customers! Who can apply: Only those candidates can apply who: • are available for full time (in-office) internship • can start the internship between 5th Sep'26 and 10th Oct'26 • are available for duration of 6 months • have relevant skills and interests • * Women wanting to start/restart their career can also apply.

Stipend: INR₹ 10,000 - 12,000 /month Deadline: 2026-10-06 23:59:59 Other perks: Certificate Skills required: Client Relationship, Effective Communication, Community Management and Customer Support Other Requirements: • 1.

Comfortable using digital tools and learning new software. • 2. Detail-oriented, proactive, and comfortable in a fast-paced startup environment. • 3. Interest in AI, skincare, social media, or D2C brands is a plus.

• 4. Use AI tools to improve productivity and processes. About Company: NAA is a skincare brand built on the belief that healthy skin deserves calm, consistent care.

Designed for people who have tried countless solutions without finding the right fit, NAA focuses on providing thoughtful skincare solutions that support and nurture the skin.

The brand is committed to making skincare simpler, more effective, and easier to incorporate into everyday routines.