Back Office Operations Internship

About the internship

As a Back Office Operations Intern at Metrock Steel Industries, you will gain hands-on experience in the day-to-day operations of a B2B industrial metals business. You will support the Sales & Marketing team with data management, customer enquiries, quotations, research and general back-office activities.

Selected intern's day-to-day responsibilities include:

1. Managing and updating customer, prospect and lead databases using MS Excel / Google Sheets.
2. Entering and organizing customer enquiries and RFQs, including product details, sizes, quantities and requirements.
3. Assisting in preparing sales quotations using company templates.
4. Researching industrial companies, customers, procurement contacts, email IDs, phone numbers and other business information.
5. Managing business emails and assisting with customer follow-ups.
6. Maintaining records of enquiries, quotations, leads and follow-up activities.
7. Assisting with basic CRM/database management and keeping customer information updated.
8. Organizing quotations, customer documents and other business records.
9. Supporting the Sales & Marketing team with daily computer-based and administrative tasks.
10. Using strong computer skills, accuracy and attention to detail to ensure smooth and efficient back-office operations.
11. This internship will provide practical exposure to B2B industrial sales, marketing operations, customer management and the metals/engineering industry.

Who can apply

Only those candidates can apply who

• are available for full time (in-office) internship
• can start the internship between 1st Oct'26 and 5th Nov'26
• are available for duration of 6 months
• have relevant skills and interests

Stipend

INR₹ 8,000 - 14,000 /month

Deadline

2026-11-01 23:59:59

Skills required

MS-Office, MS-PowerPoint, Email Marketing, MS-Excel, Client Relationship Management (CRM), Effective Communication, Email Management, Marketing Automation and MS-DOS

Other requirements

• 1. Good working knowledge of **MS Excel / Google Sheets**
• 2. Good computer and data-entry skills
• 3. Comfortable with **internet research and email communication**
• 4. Good written and verbal English communication
• 5. Strong attention to detail and accuracy
• 6. Able to work with customer data, enquiries and quotations
• 7. Willingness to learn B2B industrial products and sales operations
• 8. Basic knowledge of CRM or lead management is an advantage
• 9. Organized, responsible and able to manage daily tasks independently
• 10. Formal or smart business-casual attire is required during working hours.
• 11. Freshers are welcome to apply

About company

We are a B2B industrial metals company supplying high-quality metal products to engineering, manufacturing, infrastructure, oil & gas, construction, HVAC and industrial customers.Our product range includes stainless steel, alloy steel, copper, brass, pipes, tubes, fittings, flanges and other industrial metal products. We serve customers in India and international markets with a focus on reliable sourcing, ready stock, quality documentation and timely supply.We are a growing organization where team members get practical exposure to real B2B sales, marketing, business research, customer communication and industrial supply-chain operations.