Telecalling Internship

About the internship

As a Telecalling intern at Grarri Private Limited, you will have the opportunity to hone your communication skills in both English and Telugu while providing excellent customer support. Your role will involve making calls to customers, addressing their queries, and ensuring their satisfaction with our services. Your proficiency in spoken and written English will be crucial in effectively conveying information and resolving issues. Additionally, your knowledge of MS-Excel will help in maintaining accurate records of customer interactions.

Key responsibilities

1. Make outbound calls to leads to understand their property requirements, preferences, budget, location, and purchase timeline.
2. Qualify and confirm lead interest by understanding their needs and identifying genuine, relevant prospects.
3. Handle inbound calls, messages, and queries from customers professionally and provide accurate information about the relevant properties/projects.
4. Record and update lead information including customer requirements, call outcomes, feedback, and follow-up actions using MS Excel/CRM.
5. Follow up with interested leads at the appropriate time and ensure relevant updates or information are shared promptly.
6. Share customer feedback and lead insights with the sales/customer support team to help improve lead quality and conversion.
7. Escalate complex queries or high-intent leads to the relevant team member when required.
8. Maintain accurate and timely records of all calls, interactions, and lead status.
9. Participate in training sessions to improve communication skills, product knowledge, and understanding of the real estate market.
10. Suggest ideas to improve the lead qualification and customer experience process and contribute to overall business growth.

Who can apply

Only those candidates can apply who

• are available for full time (in-office) internship
• can start the internship between 3rd Sep'26 and 21st Oct'26
• are available for duration of 4 months
• have relevant skills and interests

Stipend

INR₹ 15,000 /month

Deadline

2026-10-21 23:59:59

Other perks

Certificate, Informal dress code, 5 days a week

Skills required

MS-Excel, English Proficiency (Spoken), English Proficiency (Written), Telugu Proficiency (Spoken) and Customer Support

About company

Grarri is a digital product agency, that brings together best-in-class design, technology, and marketing services to create, develop and sustain your brand and its digital presence. We are designers, strategists, technologists & spectral beings! We love to innovate and we are pretty proud of the work we have done for brands and organizations that we believe in. Our work in the creative industry has helped our clients build fresh and unique experiences for their customers.