Sales Support and Operations Associate Internship

About the internship

About the work from home job/internship

Trendy Promo is a U.S.-based promotional products distributor serving businesses across the United States. We help companies source customised promotional products, branded merchandise, corporate gifts, employee kits, event giveaways, apparel, drinkware, technology products, and other business merchandise.

Internship / part-time position overview

Trendy Promo is looking for a responsible and organized candidate to support supplier communication, customer inquiries, quotation preparation, product research, and data management. The selected candidate will communicate with U.S.-based suppliers and customers, maintain accurate records in Excel and Google Sheets, monitor online chats, prepare product information, and assist with daily business operations. The position may begin as an internship or part-time role, with the possibility of permanent employment based on performance and company requirements.

1. Communicate with U.S.-based suppliers through phone calls, email, and online chat.
2. Collect product pricing, stock availability, minimum order quantities, production times, decoration options, and shipping information.
3. Follow up with suppliers regarding quotations, artwork requirements, virtual proofs, pending orders, and delivery updates.
4. Prepare accurate customer quotations, including product costs, setup charges, decoration charges, and shipping costs.
5. Review all quotation details carefully before sending information to customers.
6. Maintain organized records in Microsoft Excel and Google Sheets.
7. Update product pricing, inventory, supplier contacts, production times, and other important information.
8. Monitor the company's online chat and respond to customer inquiries using accurate information.
9. Send product options, quotations, artwork requirements, order updates, and shipping information to customers.
10. Research suitable promotional products based on the customer's budget, quantity, event date, preferred colors, and intended use.
11. Organize product images, supplier documents, pricing sheets, artwork files, and customer information.
12. Review product and supplier data to identify missing, outdated, incorrect, or duplicate information.
13. Enter and update product information on the company's website or internal systems when required.
14. Track open customer inquiries and supplier requests to ensure that follow-ups are completed on time.
15. Provide regular updates about completed work, pending assignments, supplier responses, and customer inquiries.
16. Candidates must speak and write fluent English.

Who can apply

Only those candidates can apply who

• are available for the work from home job/internship
• can work from 8:30 pm - 1:30 am Indian Standard Time (as the company is based outside of India & their local work timings are 10:00 am - 3:00 pm Central Standard Time)
• can start the work from home job/internship between 22nd Sep'26 and 27th Oct'26
• are available for duration of 6 months
• have relevant skills and interests
• * Women wanting to start/restart their career can also apply.

Stipend

INR₹ 14,000 - 19,000 /month

Deadline

2026-10-22 23:59:59

Other perks

Certificate, Letter of recommendation, 5 days a week

Skills required

English Proficiency (Spoken), English Proficiency (Written), Email Management and Customer Support

Other requirements

• 1. Candidate must have fluent spoken and written English.
• 2. Candidate must be confident communicating with U.S.-based suppliers and customers through phone calls, email, and online chat.
• 3. Candidate may have good working knowledge of Microsoft Excel and Google Sheets. ( Optional )
• 4. Candidate must be organized, dependable, and attentive to detail.
• 5. Candidate must have a computer, a reliable internet connection, and a quiet place for business calls.
• 6. Candidate must be willing and able to work during assigned U.S. business hours based on U.S. Central Time.
• 7. Candidates located in India must generally be available during evening or nighttime hours.
• 8. The exact schedule will be discussed during the interview and may change when U.S. daylight saving time changes.
• 9. Shortlisted candidates must attend a live Zoom video interview with their camera turned on.
• Note: Candidates who complete the AI interview may be given preference during the initial shortlisting process. The final selection will be based on the candidate’s qualifications, communication skills, live Zoom interview, and overall suitability for the position.

About company

Trendy Promo is a Chicago-based promotional products distributor helping businesses, schools, nonprofits, and teams create memorable brand experiences. From branded apparel and drinkware to tech accessories, gifts, and event giveaways, we offer personalized recommendations, virtual proofs, and end-to-end support. Combining technology with human service, we make finding the right promotional products simple, purposeful, and hassle-free.

Additional information

Stipend structure

Fixed pay: ₹ 12,000 - 16,000 /month

Incentive pay: ₹ 2,000 - 3,000 /month