Operations Internship

We are looking for a responsible, detail-oriented, and proactive Operations Analyst Intern to work closely with the founder and support day-to-day business operations.

This generalist role combines operational analysis, administrative assistance, customer-support monitoring, email coordination, document verification, reporting, and follow-ups.

Excellent spoken and written English communication skills are mandatory for this position; candidates who are not comfortable communicating professionally in English should not apply.

Selected intern's day-to-day responsibilities include: 1. Review and validate GST numbers, business details, invoices, and supporting documents. 2. Verify company information using government portals and other reliable sources.

3. Monitor customer-support tickets daily and follow up until issues are resolved. 4. Check business emails periodically and identify messages that require urgent attention.

5. Draft professional emails, responses, summaries, and internal communications in English. 6. Maintain trackers for tasks, support requests, payments, documents, and follow-ups.

7. Conduct online research and present clear findings to management. 8. Coordinate professionally with customers, vendors, internal teams, and other stakeholders.

9. Schedule meetings, maintain reminders, and track important deadlines. 10. Prepare daily and weekly operational reports. 11. Identify delayed tasks, unresolved issues, and operational gaps, and escalate them promptly.

12. Organize invoices, agreements, reports, and other digital business records. 13. Assist the founder with administrative, operational, and analytical assignments.

Who can apply: Only those candidates can apply who: • are available for full time (in-office) internship • can start the internship between 5th Sep'26 and 10th Oct'26 • are available for duration of 3 months • are from Bhubaneswar only • have relevant skills and interests Stipend: INR₹ 5,000 - 9,000 /month Deadline: 2026-10-08 23:59:59 Skills required: MS-Office, MS-Word, English Proficiency (Spoken), English Proficiency (Written) and Email Management Other Requirements: • 1.

Excellent spoken English communication skills. • 2. Excellent written English and professional email-writing skills. • 3. Ability to understand instructions and communicate updates clearly.

• 4. Good working knowledge of Microsoft Excel or Google Sheets. • 5. Strong internet-research and information-verification skills. • 6. Excellent attention to detail and accuracy.

• 7. Good organizational and time-management abilities. • 8. Ability to manage multiple responsibilities and follow up consistently. • 9. High integrity when handling confidential company information.

• 10. Willingness to learn new business tools and processes. • 11. Pursuing or recently completed BBA, B.Com, MBA, MCA, B.Tech, or a related degree. • 12.

Basic understanding of GST, invoices, accounting documents, or business compliance is a plus. • 13. Familiarity with CRM, helpdesk, project-management, or productivity tools is a plus.

• 14. Previous experience in operations, administration, customer support, or a Founder's Office is an advantage. • 15. Enjoys solving different kinds of business problems, is dependable, can distinguish urgent from non-urgent tasks, takes ownership until completion, and asks questions when unclear.

About Company: We, at Digital Domination, offer SaaS and Digital agencies lead generation and appointment-setting services. Digital Domination is all about helping you dominate your competition in today's cut-throat online environment.

Our mission is to provide the very best online marketing available anywhere in the world. Additional information: • 1. Interns will learn how a growing technology business operates, professional communication and business email management, customer-support and ticket-management processes, GST and business-information verification, reporting and operational analysis, direct exposure to founder-level decision-making, and use of modern business, CRM, automation, and AI tools.

2. Interested candidates should submit an updated resume along with a 60-second English video introduction covering education, skills, and reasons for applying.

Spoken and written English proficiency will be assessed during selection. 3. Screening questions may cover interest in the role, Excel/Sheets comfort, experience with GST/invoices/tickets/emails, availability for the Bhubaneswar office (work-from-office), and join date.