Opportunities · Internship
Customer Service/Customer Support Internship
Shvetah · Thane, Maharashtra, India
Role overview
About this opportunity
- Selected intern's day-to-day responsibilities include:
- 1. Own all customer communication across channels Instagram DMs, WhatsApp, and email
- 2. Handle order queries, delays, exchanges, and complaints with warmth and speed
- 3. Coordinate with the operations team on shipment updates and issue resolution
Requirements and eligibility
- Only those candidates can apply who:
- are available for full time (in-office) internship
- can start the internship between 26th Aug'26 and 30th Sep'26
- are available for duration of 6 months
Dates for this one
Only the dates this listing publishes. Anything it leaves out is left out here too.
Posted
Aug 26, 2026
Applications close
Sep 25, 2026
10 days left
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Read the full listing context
Selected intern's day-to-day responsibilities include: 1. Own all customer communication across channels Instagram DMs, WhatsApp, and email 2. Handle order queries, delays, exchanges, and complaints with warmth and speed 3.
Coordinate with the operations team on shipment updates and issue resolution 4. Maintain a tracker for open cases 5. Manage post-purchase touchpoints follow-ups, reviews, and re-engagement Who can apply: Only those candidates can apply who: • are available for full time (in-office) internship • can start the internship between 26th Aug'26 and 30th Sep'26 • are available for duration of 6 months • have relevant skills and interests • * Women wanting to start/restart their career can also apply.
Stipend: INR₹ 4,000 - 9,000 /month Deadline: 2026-09-25 23:59:59 Other perks: Letter of recommendation, Informal dress code, Free snacks & beverages Skills required: English Proficiency (Spoken) About Company: We are a brand of online fashion accessories.
We sell jewelry online through our website. At Shvetah, we firmly believe that every piece of jewelry should be more than an accessory; it should tell a unique story.
We understand that your jewelry collection is an extension of your personality, a reflection of your journey, and an expression of your individuality.
Our mission is to craft jewelry that resonates with you, highlighting your uniqueness, and enhancing your personal style.
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Last read under an hour ago · pay stated in the listing · closing date published