Customer Success & Acquisition Intern

You will be the main point of contact for our current and prospective clients. In this role, you'll: 1. Build and maintain relationships with existing and prospective clients 2.

Talk to customers and clients to understand their needs and align on solutions, 3. Perform basic discovery to identify opportunities and refine how we serve them, and 4.

Build relationships with industry partners and service providers to support long term growth. 5. You are equally focused on ensuring current clients' needs are met while also helping us bring in and secure new clients and partnerships.

Selected intern's day-to-day responsibilities include: 1. Build and maintain relationships with clients through regular calls, messages, and follow ups, ensuring they feel supported and understood.

2. Talk to customers and clients to align on their needs, set clear expectations, and translate those into internal requirements. 3. Perform basic discovery with new and existing clients to understand their goals, timelines, and pain points.

4. Build relationships with industry partners, vendors, and service providers to create long term collaboration and growth opportunities. 5. Serve as the main point of contact for assigned clients across calls, email, WhatsApp, and other business communication channels.

6. Support client onboarding by explaining next steps, gathering required information, scheduling calls, and helping clients get started smoothly. 7. Follow up with clients on pending items, questions, deliverables, updates, and unresolved concerns.

8. Maintain clear records of client conversations, requests, issues, and next steps in the company's tracking systems. 9. Coordinate with internal teams to ensure client concerns are shared clearly and responded to on time.

10. Respond to client questions in a professional, clear, and timely manner, and escalate complex issues when needed. 11. Help identify recurring client questions or communication gaps and suggest small improvements to follow up messages, templates, and client facing communication.

12. Support account continuity by checking in with clients regularly and helping maintain strong ongoing relationships. Who can apply: Only those candidates can apply who: • are available for the work from home job/internship • can start the work from home job/internship between 17th Aug'26 and 7th Oct'26 • are available for duration of 6 months • have relevant skills and interests Stipend: INR₹ 6,000 /month Deadline: 2026-10-07 23:59:59 Other perks: Certificate Skills required: Time Management, Client Interaction, Operations, Computer skills, Product Development, Process Management, Client Relationship, English Proficiency (Spoken), Sales, Effective Communication, Customer Support, Customer Acquisition, Product Marketing and Sales Strategy Other Requirements: • 1.

Strong problem-solving, logical reasoning, and basic math skills, with the ability to analyze situations and make decisions independently. • 2. Comfortable using spreadsheets, productivity tools, CRM, project-management platforms, and basic automation tools.

• 3. Ability to use AI tools responsibly, write effective prompts, and apply human judgment to AI-generated output. • 4. Clear written and verbal communication skills, with the ability to communicate updates, roadblocks, and next steps concisely.

• 5. Strong stakeholder management skills and the ability to communicate with non-technical audiences. • 6. Excellent task management, prioritization, and proactive follow-up skills.

• 7. Adaptable and comfortable working with changing tools, processes, and priorities. • 8. Fast learner who can apply feedback and new processes effectively.

• 9. Strong collaboration, emotional intelligence, and ability to handle feedback constructively. • 10. Proactive, responsible, and willing to take ownership, identify issues, and suggest improvements.

About Company: PixaBeam helps businesses build a unified operating framework that aligns people, processes, and data for clearer execution, stronger visibility, and future ready growth.