Client Services Intern

About us

Visa is a world leader in payments technology, facilitating transactions between consumers, merchants, financial institutions and government entities across more than 200 countries and territories, dedicated to uplifting everyone, everywhere by being the best way to pay and be paid.

At Visa, you'll have the opportunity to create impact at scale — tackling meaningful challenges, growing your skills and seeing your contributions impact lives around the world.

Join Visa and do work that matters – to you, to your community, and to the world. Progress starts with you.

Job description

Visa’s Internship Program provides an immersive, 12-month journey where you’ll work on impactful projects that drive Visa’s mission forward. As a Visa intern, you’ll build valuable connections across the organization, sharpen your communication and business acumen, and gain hands-on experience in a dynamic, global environment.

Throughout the program, you’ll have exclusive access to interactive workshops and learning sessions designed to deepen your expertise, expand your industry knowledge, and elevate your professional skillset. You won’t just be learning, you’ll be contributing, collaborating, and innovating every step of the way.

The experience culminates in an exciting final presentation, where you’ll showcase your project achievements, share key insights, and present your recommendations to Visa’s leaders and stakeholders. This is your chance to demonstrate your business impact, highlight your personal growth, and align your work with Visa’s vision for the future.

Client Services

As a Client Services Intern, you will contribute to one of Visa's dynamic technology teams, gaining exposure to client engagement and operations. You will have the opportunity to take on responsibilities that broaden your skills, acquire new knowledge, and explore different areas of our business, all while supporting initiatives that enhance client success and performance.

All Visa roles require digital fluency, including the ability to work with emerging technologies such as Generative AI tools (e.g., ChatGPT, Microsoft Copilot) to support everyday work.

Some job duties and projects could include, but are not limited to:

• Operational value generation and performance improvement: Support monitoring related to new client onboarding, implementations, and issue resolution
• Weekly status reporting and insights: Collaborate with the Client Services Director to track weekly reports, identify key detractors, and recommend operational improvements
• Revenue flow monitoring: Partner with the Sr. Client Success Manager to track revenue pipeline health and execution across Client Services, VCA, and optimization flows
• Strategic initiative tracking: Support monitoring of key Mexico strategic initiatives across cross-border, acceptance, and affluent segments
• Stakeholder visibility and roadblock management: Collaborate with the Sr. Client Success Manager to track initiative development and progress, ensuring executive stakeholders are informed of milestones and any direction adjustments required to stay on track

Remember, at Visa, we see our employees as our most valuable asset, and we are excited to support and witness your growth within our organization.

Visa requires at least 3 days in office, expectations of these days will be confirmed by your Hiring Manager.

Qualifications

Basic qualifications

• Understanding of project management principles and practices
• Familiarity with analytics and process improvement methods
• Foundational skills in data analysis, including collection, organization, interpretation, and presentation
• English proficiency (written and spoken)
• Currently enrolled in a degree program related to engineering, business, data science, or a similar field; expected graduation between November 2027 and March 2028

Preferred qualifications

• Clear, structured communication skills in both written and verbal formats
• Ability to learn quickly, collaborate effectively, and approach challenges with a problem-solving mindset
• Strong interpersonal skills and team orientation
• Comfort navigating ambiguity and adapting to changing priorities
• Analytical thinking and attention to detail

Additional information

INTERN ONLY: Work Authorization: Visa will not sponsor applicants for work visas in connection with this position. Future sponsorship will not be considered.

Work Hours:  Varies upon the needs of the department and student’s availability. During off season 8:30-5PM schedule is expected, during school calendar year we can define given student’s study hours validation

This is a hybrid position . Expectation of 3 days in office Tuesday, Wednesday and Thursday.

Mental/Physical Requirements:  This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa is an EEO Employer

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.