UTern

Opportunities · Career experience

Customer Experience and Transformation Intern – Summer 2027

National Life Insurance Company · Addison, TX, Montpelier, VT

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Role overview

What you'll own

  • schedule type and core days are subject to change with advance notification and manager discretion.
  • We are changing the way a Customer Experience Center works.
  • Today, much of our work is reactive and transactional.
  • Our ambition is to build a more consultative, value-added experience - one where technology handles more routine work and our people spend more time solving complex problems, educating customers and agents, and creating meaningful value.

Requirements and eligibility

  • A rising college junior or senior pursuing a bachelor's degree and looking for meaningful, hands-on business experience.
  • Curiosity about customer experience, operations, technology, AI, analytics, or how businesses improve the way they work.
  • Strong analytical and problem-solving skills, with the ability to make sense of information and explain what it means.
  • Strong communication skills and comfort sharing ideas with people at different levels of an organization.

Preferred, not required

  • Experience working with data, spreadsheets, presentations, or other analytical tools is a plus; academic experience absolutely counts.

Dates for this one

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Posted

Sep 14, 2026

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