Opportunities · Career experience
Customer Experience and Transformation Intern – Summer 2027
National Life Insurance Company · Addison, TX, Montpelier, VT
Applies on GreenhouseNew to UTern today
Role overview
What you'll own
- schedule type and core days are subject to change with advance notification and manager discretion.
- We are changing the way a Customer Experience Center works.
- Today, much of our work is reactive and transactional.
- Our ambition is to build a more consultative, value-added experience - one where technology handles more routine work and our people spend more time solving complex problems, educating customers and agents, and creating meaningful value.
Requirements and eligibility
- A rising college junior or senior pursuing a bachelor's degree and looking for meaningful, hands-on business experience.
- Curiosity about customer experience, operations, technology, AI, analytics, or how businesses improve the way they work.
- Strong analytical and problem-solving skills, with the ability to make sense of information and explain what it means.
- Strong communication skills and comfort sharing ideas with people at different levels of an organization.
Preferred, not required
- Experience working with data, spreadsheets, presentations, or other analytical tools is a plus; academic experience absolutely counts.
Dates for this one
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Posted
Sep 14, 2026
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