Opportunities · Internship · Summer 2027
Strategic Operations Analyst Intern
National Life · Montpelier, VT, Addison, TX
Applies on GreenhouseNew to UTern today≈$10-$35/hr
Role overview
What you'll own
- Analyze operational performance across New Business and Underwriting, including workload completed, workload outstanding, resource utilization, SLA performance, submit volumes, and timing of key work throughout the day.
- Identify trends and changes in performance on a week-over-week, month-over-month, and year-over-year basis, helping leaders understand what is improving, declining, or remaining consistent and the potential drivers behind those results.
- Support BPO performance analysis by evaluating productivity, quality, SLA adherence, workload ownership, and the percentage of overall NB/UW work being completed by BPO teams, helping quantify the operational value and capacity gained through the partnership.
- Monitor vendor operational performance by reviewing key measures such as turnaround time, accuracy, hit rates, utilization, order volume, and spend trends, and help identify changes or issues that may require further review or escalation.
Requirements and eligibility
- Pursuing a degree in Statistics, Business Administration, Finance, Data Analytics or a related field
- Strong analytical and problem-solving skills
- Strong Microsoft Excel skills
- Strong written and verbal communication skills
Dates for this one
Only the dates this listing publishes. Anything it leaves out is left out here too.
Posted
Sep 21, 2026
Program starts
Jun 1, 2027
Program ends
Aug 6, 2027
9 weeks long
The employer's own record
Usually listed
Checking opening history…
Filed pay record
Checking public pay records…
Verified by UTern
Last read 6 hours ago · pay stated in the listing · program dates from the listing
More at National Life
Other roles this employer has live right now.