2027 TFS Service Operations Internship

Who we are Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Toyota. As one of the world’s most admired brands, Toyota is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve.

We’re looking for talented team members who want to Dream. Do. Grow. with us. Toyota does not offer support or sponsorship of job applicants for employment-based visas or any other work authorization for this role now or in the future.

You must have the right to work in the United States and not require Toyota support or sponsorship for immigration-related employment (e.g., H-1B, O-1, E-3, H-1B1, TN, F-1 OPT, F-1 STEM OPT, F-1 CPT, ‘job flexibility benefits’ [also known as I-140 or Adjustment of Status portability], etc.

) now or in the future. You should not apply for this role if you will require Toyota to assist with immigration support or sponsorship now or in the future.

Service Operations Overview: The Service Operations Strategy Group is responsible for defining the vision, shaping the strategy and driving the transformation of service operations across the organization.

The group serves as a strategic partner to business leaders, operational teams and technology partners to reimagine how service is delivered, elevate the customer and team member experience, and position the organization for the future.

The group translates strategic priorities into actionable roadmaps and partners across the enterprise to bring innovative solutions to life. Service Operations is seeking curious, creative and forward-thinking interns.

In this role, interns will have the opportunity to work at the intersection of business and technology to identify opportunities and deliver innovative solutions that transform customer and team member experiences.

The primary responsibility of this role is to bring new ideas to life by identifying business challenges and exploring innovative possibilities to collaborate with technology partners to develop, test and implement solutions.

This is an opportunity to challenge the status quo, think differently and contribute to meaningful work that helps shape the future of our organization.

What you’ll be doing • Identify opportunities to simplify, modernize, and transform service operations processes and experiences. • Research emerging technologies, industry trends and innovative solutions that could create value for the business.

• Challenge existing ways of working and bring fresh perspectives to complex business challenges. • Help envision the future state of customer and team member experience.

• Collaborate with business subject matter experts, technology teams, product owners, and operational leaders to translate business needs into solution requirements and document associated processes.

• Participate in solution design discussions, brainstorming sessions and innovation workshops. • Partner with cross-functional teams to support the development, testing and implementation of innovative solutions in an agile environment.

• Explore opportunities to leverage AI, automation, digital tools, and data analytics to improve service delivery. • Gather feedback from customers, team members, and business stakeholders to help refine solutions.

• Track progress, outcomes and measurable business benefits of implemented solutions. • Develop presentations, business cases and recommendations to communicate innovative ideas and opportunities.

Required Qualifications • Must be 18 years of age or older • Must have reliable transportation • Must have the right to work in the United States and not require Toyota sponsorship for immigration-related employment (including, but not limited to H-1B, O-1, E-3, H-1B1, TN, or F-1 OPT extension) now or in the future • Minimum GPA of 2.

7 or higher • Must have completed at least one full academic year at a two- or four-year college or university post-high school (sophomore standing or above) • Currently enrolled in a full-time, accredited degree program (this includes both two-year and four-year colleges) studying in a business discipline or related field, such as: • Technology Solutions • Hospitality • Business Administration • Operations Management • Logistics • Business Administration • Project Management What we’ll bring During your interview process, our team can fill you in on all the details of our industry-leading benefits and career development opportunities.

A few highlights include: • A work environment built on teamwork, flexibility and respect • Professional growth and development programs and opportunities Belonging at Toyota Our success begins and ends with our people.

We embrace all perspectives and value unique human experiences. Respect for all is our North Star. Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, military or veteran status, or any other characteristics protected by law.

Have a question, need assistance with your application or do you require any special accommodations? Please send an email to talent.acquisition@toyota.

com .