Application Support Intern

Job Description: 2027 Summer Internship: Application Support About Upbound Group, Inc: Upbound Group, Inc. (NASDAQ: UPBD), is a technology and data-driven leader in accessible and inclusive financial solutions that address the evolving needs and aspirations of underserved consumers.

The Company’s customer-facing operating units include industry-leading brands such as Acima®, Brigit™, and Rent-A-Center® that facilitate consumer transactions across a wide range of store-based and digital channels in the United States, Mexico and Puerto Rico.

Upbound Group, Inc. is headquartered in Plano, Texas. What You’ll Do: • Gain an understanding of the end-to-end Supply Chain lifecycle and the enterprise applications that support procurement, inventory management, distribution, and fulfillment operations.

• Assist in documenting current business processes, identifying operational challenges, analyzing gaps, and recommending process improvement opportunities.

• Partner with business and technology teams to support process optimization initiatives and application enhancements that improve efficiency and user experience.

• Learn how Finance and Accounting systems integrate with Supply Chain, Retail, and other enterprise platforms to support financial operations, reporting, and compliance.

• Help document system issues, business requirements, and enhancement opportunities for Finance and Accounting applications. • Support the development, testing, and implementation of minor application enhancements and process improvements.

• Explore the use of Artificial Intelligence (AI) technologies to improve business processes, automate repetitive tasks, enhance knowledge management, and increase operational efficiency.

• Assist with AI-related initiatives, including data analysis, prompt engineering, workflow automation, documentation generation, and evaluating opportunities for AI-driven business solutions.

• Participate in project coordination activities, including information gathering, status tracking, stakeholder communication, and meeting facilitation.

• Collaborate with cross-functional teams across Supply Chain, Finance, Accounting, Data, and Technology organizations to gain exposure to enterprise business operations and modern technology platforms.

What We’re Looking For • Currently pursuing a bachelor’s or master’s degree in computer science with an expected graduation date between May 2027 and May 2028.

• Minimum cumulative GPA of 3.2 or higher. • Demonstrated interest in in enterprise applications, business process improvement, Supply Chain, Finance technologies, and emerging AI solutions.

• Strong analytical, problem-solving, and documentation skills. • Proficiency in Microsoft Office tools (Excel, PowerPoint, Word) and familiarity with data analysis, reporting, or collaboration tools.

• Excellent written, verbal, and presentation skills. • Ability to thrive in a fast-paced, collaborative environment and manage multiple priorities effectively.

Proven leadership potential through academic achievement, internships, campus involvement, athletics, military service, or extracurricular activities.

Preferred Qualifications • Prior internship experience in technology, business analysis, process improvement, data analytics, or related fields is preferred.

• Experience with Microsoft Office Suite, Power BI, SQL, Python, AI tools (e.g., Copilot or ChatGPT), or other business intelligence and collaboration platforms is a plus.

• Coursework in Computer Science, Information Systems, Business Analytics, Supply Chain Management, Finance, Accounting, Data Analytics, Artificial Intelligence, or related disciplines.

Work Location Ability to work in our corporate headquarters in Plano, Texas throughout the entire ten-week summer intern program. Employment Eligibility To be eligible for this opportunity, you must be authorized to work in the U.

S. Upbound Group does not offer employment-based immigration sponsorship for this role, including OPT or CPT. Equal Opportunity Employer Upbound Group is an equal opportunity employer committed to ensuring all employment decisions are made on a non-discriminatory basis in accordance with applicable federal, state, and local laws.

Upbound Group is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.